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The Value of Different Communication Styles in a Multi-Generational Workforce

The Impact of Creating a Team You Can Depend On

Diversity strengthens a team, and there is perhaps no better example than that of a multi-generational workforce. The Roadrunner Health Services team comprises different generations, each possessing their own skills and communication styles. In contrast to a workforce with little to no age diversity, rest assured that our different communication styles make us a more powerful asset to your facility.

What Is a Multi-Generational Workforce?

A multi-generational workforce is composed of employees from different generations. The age diversity in the current workforce has quite a few resulting implications. Blending Baby Boomers, Generation X, Millennials, and Generation Z means that four to five generations can be represented in a workplace at once. Upon a closer look, it's revealed that having multiple generations in one workplace expands the pool of talent and flow of knowledge.

We believe in using age-related differences to create a sound talent pipeline. In doing so, Roadrunner Health Services has leveraged these differences to build a dependable, multi-faceted team that can best serve your facility.

What Makes Multi-Generational Communication a Strength?

If you're wondering why multigenerational leadership has become such a hot topic lately, simply look around. Workforces everywhere have become multigenerational like never before. It's not uncommon to see even four or five generations in the workplace, no matter which industry you might be in.

So how does this work for our benefit? It comes down to knowledge. When Boomers and Millennials, Gen-X and Gen-Z come together, the potential for perspective-shifting learning rises exponentially. We can reach a wider audience through different communication styles, giving us a competitive advantage.

Our age-diverse team has different tools to deliver the same message: we want to provide the best compassionate care for facilities across New Mexico.

Preferred Methods of Communication

One thing that comes with generation gaps is an inevitable difference in communication styles. For example, Millennials and Gen Xers are two distinct generations with very different attitudes towards work. Millennials grew up during the recession and want to change the status quo. They’re open to learning new skills and adapting to technological advancements. Meanwhile, Gen Xers grew up in an era where they had to prove themselves at work. They’ve learned to navigate the corporate landscape and thrive in a competitive environment.

Although language gaps are likely to persist wherever there is age diversity, there is also the opportunity for generations to learn from each other. The influx of new talent complements our employees with more than 20 years of experience and results in multigenerational teamwork. As we bridge communication gaps, we find more ways to provide compassionate care for your patients.

What Are Some Different Communication Styles?

Communication methods in multigenerational workplaces range from reserved to collaborative to control-and-command style. RHS is a modern workplace precisely because it balances these.

In a recent study, 30% of the executives interviewed claimed that communication skills are the most considerable difference in their age-diverse workforce. We see this statistic as an opportunity rather than something that would lead to communication issues. Our staff can offer a bedside manner infused with professionalism and relatability. Our employees' years of experience have only expanded their unique understanding of correctional health industries.

Different generations may have different learning styles as well.  Newer employees may be able to use recent degrees or formal training to problem-solve in the office. In contrast, more mature employees have a range of experiences and knowledge to draw on. This cross-generational collaboration yields the best results for our patients and your facility.

Compassionate Care Through Communication

At Roadrunner Health Services, we prioritize effective communication so that our clients and our team function in harmony and productivity. Despite the differences between the Millenial and Baby Boomer generations, blended communication can result in more information exchange and a smoother experience. 

Choose Roadrunner Health Services and reap all the benefits of a multi-generational workforce. With 20+ years of experience, you can count on us.

Are you ready to streamline your facility? Learn more about our mission and services here.